How frontline domestic and family violence workforce in Australia kept connected to their clients and each other through the pandemic

Practitioner report by Patricia Cullen, Rachel Baffsky, Kristen Beek and Sarah Wayland. UNSW School of Population Health.

March 2021.

This report presents the findings of a nation-wide study of the experiences of frontline DFV practitioners in Australia during the early months of COVID-19, funded under UNSW’s Rapid Research Initiative. The study explores the perceived impacts of COVID-19 on clients, service adaptations and innovations, and the challenges faced by frontline staff. We draw on insights gained from interviews with 50 practitioners from DFV services between July and October 2020.